WHOLESALE
WELCOME TO WILD REN WHOLESALE
Please read these wholesale policies and then apply by filling out the wholesale application form linked below.
By signing up as a wholesale account, you agree to the following guidelines, please note anyone not adhering to these rules are subject to have their order and/or wholesale account cancelled without notice:
- No custom requests to drop-ship items in your order will be allowed. If you need to drop ship items to your customers, please use Synclogic and connect our store/collections OR you may place individual orders on our website and enter your customers address in the billing address. Please state at checkout in the notes section if it is a drop ship order.
- WE DO NOT COMBINE ORDERS. If you place multiple orders through our website, they will all ship separately in the order you placed them.
- Anyone selling our bamboo under suggested retail will be removed immediately. Suggested retail can be found on our Facebook page and our website. Each item should be no less than these prices. New releases must not be put on sale for at least 30 days after receiving.
- If you receive a damaged item or an item with factory faults, please email us at wildrenbamboo@gmail.com, and we will get a replacement item ordered promptly if applicable. We must be notified of damaged items within 4 business days of delivery in order to process return. Replacement orders take 10/20 business days to be made by our supplier.
- Once items leave our hands, they are no longer our responsibility. If you have a package that becomes lost, we recommend signing up for text alerts and filing a lost mail claim. We do not issue refunds for lost packages.
- NO bamboo shops that produce their own bamboo.
- Once order is placed, it cannot be cancelled. All wholesale orders stand once placed.
- A description is available for each item. By ordering the item, you're accepting responsibility of reading product descriptions.
- Retail coupon codes are NOT allowed to be used for wholesale orders. Anyone using retail codes used on wholesale orders will be refunded and cancelled immediately.
- NO refunds/cancellations on preorders. These are ordered specifically for you.
